Where we work
Sutherland Shire · 2232

IT, phones and AI for
Sutherland business.

Sutherland is the administrative centre of the Sutherland Shire, built around a major rail interchange where the Illawarra and South Coast lines meet. Government offices, professional firms, medical practices and TAFE NSW Sutherland College sit in and around the town centre.

Sutherland is about 30 kilometres south of the Sydney CBD and is the administrative centre of the Shire.

The work here

Sutherland is an office town in a way the rest of the Shire is not. It is the administrative centre, it sits on a rail interchange with direct services to the Sydney CBD, Cronulla and Wollongong, and a good share of the people working here commute in or work partly from home.

That makes the questions different. Not cabling a warehouse or keeping a card terminal alive, but whether staff can work as well from home as from the office, whether the phone system follows them when they do, and whether remote access to the office systems is secure rather than merely convenient.

We work on this with businesses across Australia, plenty of whom have no office at all any more. Sutherland businesses have the office nearby at Cronulla when something needs doing in person.

Local office, national company

We work with businesses
right across Australia.

Being close to Sutherland means on-site attendance is simple when a job needs it. It is not the limit of who we work with. Most of what we do is delivered remotely to customers around the country, and we attend site across greater Sydney, Newcastle, Wollongong and the Blue Mountains, plus Brisbane and the Sunshine Coast.

See where we work

FAQ

Frequently asked questions

Yes. Metcom provides managed IT and security, business phone systems, business connectivity and AI automation to businesses in Sutherland, the administrative centre of the Sutherland Shire. Our office is at Cronulla, elsewhere in the Shire.
Yes, and it is one of the main reasons businesses move to a cloud phone system. The same extension works from a desk phone, a laptop or a mobile, so a staff member is reachable on one number regardless of where they are working that day.
It depends entirely on how it was set up, and a good deal of what we find in place was configured for convenience rather than security. Reviewing remote access, multi-factor authentication and what is exposed to the internet is part of our managed IT and security work.
No. Businesses without an internal IT team are most of what we do. The arrangement is usually a helpdesk your staff can contact directly, with the background work of backup, patching and security handled without you having to think about it.
No. Metcom works with businesses Australia-wide, and attends site across greater Sydney, Newcastle, Wollongong and the Blue Mountains, plus Brisbane and the Sunshine Coast through our Queensland staff.

Start with the thing that is broken.

Tell us what is causing the most grief right now, whether you are in Sutherland or anywhere else in Australia. We will scope that first rather than trying to sell you the whole stack.

Talk to us