Partner Program
Telcos · MSPs · Resellers

Your brand.
Our platform.
Your revenue.

White-label Metcom's full technology stack (AI, voice, infrastructure, and analytics) and deliver it to your customers under your own brand.

hub.yourcompany.com.au/partners
LIVE
Partner & Tenant Management
6
Partner Tier Types
4
White-label Platforms
100%
Brand Isolation
API-first
BSS/OSS Integration
Available to White-label

Four platforms. One partner agreement.

Pick what fits your customers. Deploy one or all three under your brand.

Transformation Hub

White-label the full platform (AI agents, voice, infrastructure, analytics, billing, and CRM) under your own brand and domain.

AI AgentsVoice IntelligenceAnalyticsCRM
View platform

AI Voice Agents

Resell 24/7 AI voice agents that bolt onto any customer PBX over SIP. Fully white-label and multi-tenant, in partnership with VoiceInfra.

AI AgentsAny PBXMulti-tenant
View platform

Cloud PBX

Resell a carrier-grade hosted PBX to your customers. Multi-tenant, fully managed, with wholesale SIP trunking margins.

Multi-tenantWholesale SIPFull admin
View platform

SIP SBC Platform

Deploy our carrier-class Session Border Controller under your brand. Purpose-built for telcos and MSPs operating at scale.

Carrier gradeHA clusteringPSTN peering
View platform
Built-in Revenue Channel

Monetise your customers with the Marketplace.

The built-in Marketplace lets you offer add-on modules (AI Triage Pro, Compliance Guard, Predictive Analytics, SD-WAN Manager) directly to your customers. Set your own prices. Curate your own catalogue.

Pre-built modules ready to sell from day one
Set your own pricing and margins per module
Customers self-activate from their portal
Sub-resellers can curate their own catalogue
hub.yourcompany.com.au/marketplace
Partner Marketplace
Partner Tiers

A tier to match how you work.

Whether you're referring leads or running your own multi-tenant platform, there's a structure that fits.

Reseller

Sell Metcom services to your customers under your brand. We handle delivery, you own the relationship.

White-label

Full platform under your domain and branding. Your customers never see Metcom.

Enterprise

Dedicated infrastructure and pricing for large-volume partners with complex requirements.

Referral

Refer customers and earn a commission. No delivery obligations, just introductions.

How It Works

From application to live in days.

No lengthy contracts, no 90-day onboarding. We move as fast as you do.

01

Apply to the program

Tell us about your business, your customers, and what you want to offer. We'll confirm the right tier within 48 hours.

02

Get set up on the platform

We provision your white-label environment, configure your branding, and walk you through the admin tools.

03

Start adding customers

Onboard your first customers from the Tenant & Partners dashboard. Set their services, pricing, and access from one place.

04

Grow with the platform

Add modules, adjust pricing, and access the marketplace to offer add-ons to your customers as they scale.

Partner Analytics

Full visibility across your partner ecosystem.

Track MRR, AI resolution rates, SLA compliance, and revenue by partner tier, in real time. Your team sees everything. Your customers only see what you want them to.

Live MRR sync across all active accounts
Revenue breakdown by partner tier
SLA compliance tracking per customer
Exportable reports: monthly, weekly, on-demand
hub.yourcompany.com.au/analytics
Partner Analytics

FAQ

Frequently asked questions

A Reseller sells Metcom services to their customers under their own brand, but customers may see the Metcom name in some contexts. A White-label partner gets a fully isolated environment under their own domain and brand. Their customers never see the Metcom name at any point.
Not if you are on a White-label or Enterprise tier. Your customers log in to your branded portal on your domain, receive communications from your brand, and have no visibility of Metcom. Brand isolation is 100%.
We aim to have partners provisioned and live within days of signing. We confirm the right tier within 48 hours of your application, then provision your environment, configure your branding, and walk you through the admin tools before you add your first customer.
Yes. You set your own pricing for all services and marketplace modules. You buy at wholesale rates and define your own margins per customer or per tier. Metcom does not dictate or expose your pricing to your customers.
Partners receive direct access to our Australian-based team, dedicated onboarding, and ongoing technical support. White-label and Enterprise partners receive priority support with defined response times. We are set up so your customers come to you, and you come to us.
No fixed minimum commitment is required to get started. We work with partners at different stages, from those building their first customer base to established MSPs and telcos with hundreds of accounts. Talk to us and we will find a structure that fits where you are now.

Ready to build your platform?

Talk to us about which tier fits your business and what a white-label deployment looks like in practice.