Unified Telephony
Metcom Product
Australian Hosted

Cloud
PBX

Enterprise cloud telephony. Call flows, IVR, queues, and SIP trunking in one platform. No hardware. No complexity. Just calls that work.

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hub.metcom.cloud/voice
LIVE
Cloud PBX Overview
99.99%
Platform Uptime SLA
6
Core PBX Modules
Unlimited
Extensions & Sites
Australian
PSTN Connectivity

Everything your phone system needs.

Six modules. One platform. Built so every part of your telephony stack talks to every other part.

hub.metcom.cloud/voice
Overview
Overview
Overview

Your phone system, in one view.

Full cloud PBX dashboard giving you complete visibility across users, queues, trunks, and call flows. Real-time system health, active calls, and alerts all in one place.

Unified admin dashboard
Real-time active call visibility
Multi-site management from one login
No on-premise hardware required
Why Businesses Switch

Less to manage.
More that just works.

The real difference between a cloud PBX and what most businesses are still running today.

Zero
hardware. Ever.

No PBX box in the server room. No engineer callouts for firmware. No hardware refresh cycles. The system lives in the cloud. We look after it.

Same day
provisioning

New users, new sites, number porting: all done from the dashboard. No waiting on a vendor, no paperwork, no delays.

Australian
support, always

Local team. Local numbers. Local PSTN connectivity. When something needs attention, you're talking to someone who actually knows your setup.

Telco or MSP? See our Partner Program →

FAQ

Frequently asked questions

A Cloud PBX (Private Branch Exchange) is a hosted phone system that replaces the traditional on-premise PBX box. All call routing, IVR, queues, and extensions are managed in the cloud, so there is no hardware in your server room and no engineer callouts for updates.
No hardware is required. The system is fully cloud-hosted and works with softphone apps, IP desk phones, or any SIP-compatible device. We provision everything from the dashboard.
Yes. We handle Australian number porting as part of setup. Your existing DIDs transfer to the new system and you manage them from the same dashboard as everything else.
Yes. The Cloud PBX is built for multi-site management from a single login. Extensions, call queues, and SIP trunks across unlimited sites are all managed in one place with no per-site admin portals.
We configure redundant carrier path failover on SIP trunks so calls can fall back to an alternate route automatically. We can also set up mobile failover rules per extension so calls reach staff regardless of connectivity.
A traditional PBX requires upfront hardware, vendor callouts for changes, and a separate maintenance contract. With Metcom Cloud PBX there is no hardware, we can have you up and running quickly, and everything is managed from a browser. No hardware refresh cycles, ever.

Ready to move to the cloud?

Talk to us about migrating off your old PBX and what that looks like in practice.

Book a Demo See Recording Portal