Where we work
St George · 2220

IT, phones and AI for
Hurstville business.

Hurstville is the commercial centre of the St George area, and it is high-rise rather than shopping strip. The business base is mostly small: accounting, legal, property and migration practices, medical and allied health, and a retail and hospitality trade that keeps longer hours than most of Sydney.

Hurstville is about 16 kilometres south of the Sydney CBD and is the administrative centre of Georges River Council.

The work here

Hurstville is one of the most linguistically diverse commercial centres in Sydney. At the 2021 census around 63 per cent of residents were of Asian origin, among the highest proportions in the country, and the businesses trading here reflect that. On the phone it turns into an ordinary operational problem: a caller who would rather not do business in English, and a roster that cannot always cover the language they want.

That is the part of the work here that is genuinely different. AI voice agents answer in multiple languages, so an overflow or after-hours call gets handled properly instead of reaching a voicemail nobody rings back. Around it sits what any small practice needs, which is managed IT that treats client information properly, a phone system that deals with appointment and enquiry calls sensibly, and a connection that stays up while the business is trading.

None of this is Hurstville specific in the sense of being unavailable elsewhere. We work with businesses right across Australia. Hurstville is simply across the Georges River from the Shire, where our office is, so attending a site here is uncomplicated.

Local office, national company

We work with businesses
right across Australia.

Hurstville sits inside the area we attend on site, so a job that needs somebody physically present gets one. It is not the limit of who we work with. Most of what we do is delivered remotely to customers around the country, and we attend site across greater Sydney, Newcastle, Wollongong and the Blue Mountains, plus Brisbane and the Sunshine Coast.

See where we work

FAQ

Frequently asked questions

Yes. Metcom provides managed IT and security, business phone systems, business connectivity and AI automation to businesses in the Hurstville city centre and the surrounding St George area. Our office is at Cronulla, across the Georges River in the Sutherland Shire.
Yes. AI voice agents handle multiple languages, which is the common request in a centre as diverse as Hurstville. The agent answers, works out what the caller needs, captures the details and escalates anything that needs a person, rather than leaving a caller with a voicemail prompt they may not want to use.
No. Businesses without an internal IT team are most of what we do. The usual arrangement is a helpdesk your staff contact directly, with backup, patching and security handled in the background so you do not have to think about it.
No. Hurstville is in the St George area and is the administrative centre of Georges River Council. It sits immediately north of the Sutherland Shire across the Georges River, near Blakehurst and Sans Souci, and we work with businesses on both sides of the river.
No. Metcom works with businesses Australia-wide, and most of the managed IT, phone system and AI work is delivered remotely. We attend site across the Sydney metropolitan area, the Sutherland Shire, Newcastle, Wollongong and the Blue Mountains, plus Brisbane and the Sunshine Coast through our Queensland staff.
Elsewhere in Sydney
Everywhere we work

Start with the thing that is broken.

Tell us what is causing the most grief right now, whether you are in Hurstville or anywhere else in Australia. We will scope that first rather than trying to sell you the whole stack.

Talk to us