Where we work
Lower North Shore · 2060

IT, phones and AI for
North Sydney business.

North Sydney is one of the oldest commercial office districts in Sydney, a compact grid of towers on the northern side of the Harbour Bridge. The tenant base leans towards professional services, media and advertising agencies, technology firms and corporate head offices.

North Sydney is immediately north of the Harbour Bridge, about three kilometres from the Sydney CBD, and is served by the Victoria Cross Metro station.

The work here

The thing that most often starts a conversation in North Sydney is a lease. Tenants here move floors and buildings more than most, and a relocation is the moment every piece of deferred technology work comes due at once: the phone system that was already too old, the cabling that has to be finished before anyone can sit down, and the internet service whose lead time is longer than the fitout.

That shapes the work. Getting a business off an ageing on-premise phone system onto a cloud one, so the move does not involve carrying a PBX across the bridge and renumbering everybody. Cabling a new floor properly the first time. Ordering the connection early enough that it is live on day one rather than three weeks later. For agencies and consultancies there is a second thread, which is making client-facing staff reachable on one number whether they are at the desk, at a client site or at home.

We work with businesses right across Australia, and a good share of them have no office at all any more. North Sydney sits inside the Sydney metropolitan area we attend on site, so the physical half of a move is something we can turn up for.

Local office, national company

We work with businesses
right across Australia.

North Sydney sits inside the area we attend on site, so a job that needs somebody physically present gets one. It is not the limit of who we work with. Most of what we do is delivered remotely to customers around the country, and we attend site across greater Sydney, Newcastle, Wollongong and the Blue Mountains, plus Brisbane and the Sunshine Coast.

See where we work

FAQ

Frequently asked questions

Yes. Metcom provides managed IT and security, business phone systems, business connectivity and AI automation to businesses in the North Sydney commercial district and the wider Lower North Shore. North Sydney is inside the Sydney metropolitan area we attend on site.
Earlier than most people expect, because the internet service is usually the longest lead time in the whole project and it is the one thing that cannot be rushed at the end. Cabling has to be finished before desks go in, and a phone system move is best done as part of the relocation rather than separately, so it is worth scoping all three as soon as the lease is signed.
Yes. Number porting is standard, so moving to a cloud phone system keeps your existing numbers. It is usually the right moment to do it, because carrying an ageing on-premise system to a new building means paying to move hardware that is already near the end of its life.
It changes what matters. The same extension needs to work from a desk phone, a laptop and a mobile so people are reachable on one number, and remote access to your systems has to be secure rather than simply convenient. Both are standard parts of the telephony and managed IT work.
No. Metcom works with businesses Australia-wide, and most of what we do is delivered remotely. We attend site across the Sydney metropolitan area, the Sutherland Shire, Newcastle, Wollongong and the Blue Mountains, plus Brisbane and the Sunshine Coast through our Queensland staff.
Elsewhere in Sydney
Everywhere we work

Start with the thing that is broken.

Tell us what is causing the most grief right now, whether you are in North Sydney or anywhere else in Australia. We will scope that first rather than trying to sell you the whole stack.

Talk to us