
When you are up a ladder or under a sink, you cannot answer the phone, and the customer who cannot reach you simply rings the next trade. An AI voice agent answers every call, books the job and captures the urgent ones, so a missed call stops being a missed job.
You cannot stop work to answer, so leads go to voicemail and then to whoever picks up next.
Burst pipes and breakdowns do not wait for business hours, and the business that answers wins the work.
Booking, quoting and follow-up eat into evenings that should be your own.
Every call answered while you work, after hours and on weekends, so no enquiry slips through.
The agent checks your availability, books the job into your calendar and sends the customer a confirmation.
It recognises urgent jobs, collects the details and alerts you straight away, rather than leaving them in voicemail.
For your standard jobs it can give callers indicative pricing based on the rates you set.
Every job is captured and pushed into your scheduling or CRM tool, ready to action.
Tuned to how a trade business actually runs, from call-outs to quotes, not a generic phone bot.
Every call follows a path. The agent works out what the caller needs, takes the right action, and closes the loop.
Call comes in
It recognises
The agent works the call
Recognises emergencies and flags them for immediate dispatch.
Takes the job details, the address and the contact number.
Gives indicative pricing for standard jobs from the rates you set.
Checks availability and books the job into your calendar.
Sends emergencies and bookings straight to the on-call person.
Confirm and close
Confirms the time or the dispatch with the caller.
Texts the booking and the tradie's ETA.
Writes the job into your scheduling or CRM tool.
Here is how the agent handles a typical call for trades & home services: it understands what the caller needs, gets it done, and confirms the details before the call ends.
This is an illustration of a conversation, not a recording. Press replay to watch it again.
FAQ
Book a demo and we will set up an agent on the sort of enquiries trades & home services get every day.