We add an AI agent to the phone system you already run. Here is exactly what that looks like, from the moment a call comes in to the moment it is handled.
Most AI phone products want you to move your whole business onto their platform. This is the opposite. The agent simply joins your existing phone system as another extension.
That means it works with what you already have, and you can start small, on one number or one type of call, and grow from there.
A customer rings your normal business number, exactly as they do today. Nothing changes on their end.
Your phone system passes the call to the AI agent, which is registered as an extension over SIP. No new hardware, no carrier change.
Trained on your business, the agent holds a natural conversation, answering questions, qualifying the caller and working out what they need.
Mid-call, it gets things done. It books the appointment, captures the lead, updates your CRM and sends a confirmation, all without anyone lifting a finger.
When a human is the right call, it transfers cleanly to your team and hands over the full conversation so nobody starts from scratch.
The Australian service runs on its own infrastructure hosted in Australia, a real difference for businesses with data-residency obligations.
The Australian deployment runs on its own infrastructure onshore, so customer data does not get sent offshore.
Encryption in transit and at rest, with access controls so the right people see the right information.
AI disclosure to callers, plus configurable consent and recording handling to suit your industry and obligations.
FAQ
From natural voices to mid-call actions and analytics, take a look under the hood.