OverviewSolutionsHow it worksPlatformIntegrationsPricing
Integrations

Works with what
you already run.

The agent plugs into your phone system over SIP and connects to your CRM, calendar and the other tools your business depends on. No rip and replace.

Phone systems (over SIP)

The agent registers as an extension on your existing PBX, or connects via a SIP trunk. It works with any SIP-compatible system.

Metcom Cloud PBX3CXGrandstreamYeastarAvayaCiscoMitelFreePBXAsteriskSangoma8x8Enreach

CRMs

Calls create and update records automatically, so your pipeline stays current without manual data entry.

SalesforceHubSpotZohoPipedriveFreshworksServiceTitan

Calendars & scheduling

The agent checks availability and books appointments straight into the calendar your team already uses.

Google CalendarMicrosoft OutlookCalendlyCal.com

Messaging & support

Hand off, notify and log into the tools your team lives in, so nothing falls through the cracks.

Microsoft TeamsSlackZendeskIntercomWhatsApp

Automation

Connect to almost anything else through automation platforms and webhooks, including custom and in-house systems.

ZapierMaken8nPipedreamWebhooksAny API

Not seeing your tool? Ask us about your setup. If it speaks SIP or has an API we can usually connect it, and we will tell you straight if a system is too closed to integrate.

FAQ

Frequently asked questions

No. The agent connects to your existing phone system over SIP, working as an extension. You keep your current PBX, your numbers and your carrier.
Often, yes, but not always. The agent connects to any SIP-compatible phone system, and to other tools through automation platforms, webhooks and APIs. Some platforms are deliberately closed and do not open up to others, so the best first step is to tell us what you run and we will confirm what is possible and be upfront if something cannot be integrated.
For CRMs that allow it, yes. The agent can create and update records while the call is happening, so your data is current the moment the call ends. Some CRMs are more closed than others, so contact Metcom to confirm your specific system is supported.
Metcom does. We scope and configure the integrations to the tools your business runs as part of getting you live, and support them afterwards.

Tell us what you run.

We will confirm how an AI agent fits your phone system and the tools around it.

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